Page 14 - Minnesota Vol 8 No 4
P. 14

Briggs primarily serves upper middle-market legal needs, and according to Ryan, that requires profession- als with signi cant expertise. “Our clients are not only sophisticated and expect sound legal advice, but need us to calibrate that advice to the business environment they operate in.  at means we need to do more than just lawyer matters; we need to deliver results-oriented business solutions. We need to reinvigorate our curios- ity and drive to understand what it is they really want us to deliver. Our clients’ needs are changing con- stantly, and the environments they operate in are also evolving. Doing our job better than anyone else means we need to have a deep cultural understanding of our individual clients and their needs.  rough continual feedback from our clients, we are actively changing the way we value the services we provide, and are bringing professionals other than lawyers into the discussion.”
Internally, that means cultivating an environment where everyone is moving together in the direction of client goals. Ryan said he and the  rm’s leadership have given careful thought to how its lawyers and profes- sionals spend their time, and as a result, have restruc- tured the  rm’s governance; eliminated nearly half of the  rm’s internally facing committees; and focused on retention and growth of talent in areas where there is client demand. “We want to cultivate a culture that is both responsive and responsible where our clients’ needs are concerned.”
Briggs also encourages all professionals to recom- mit to participating in civic, charitable and social in- stitutions. “We want our people to be on boards and especially on board committees, where the real work gets done. From a sta  standpoint, we have programs that provide paid time o  to participate in community projects.”
BRINGING INNOVATIVE, CLIENT-CENTRIC SOLUTIONS
A recent client success illustrates how Briggs is de- livering solutions for value. Ryan explained, “We have a signi cant banking and  nance practice. Several years ago, we began a conversation about how to dif- ferentiate the service we provide in that space from others. We determined that we needed to gather more information internally about how we were delivering service and externally about how our products and services were perceived by our clients.”
Briggs created its own task codes for senior debt  - nance and built a database to track where professionals
OPERATIONS LEADERSHIP. STANDING: ANN RAINHART, JULIE HENSON, LYNDSAY CAPEDER, JULIE MUNNEKE. SEATED: BOB DUBOIS, KENDRA BRODIN, JAMES KUENING NOT PICTURED: ELLEN DRASIN.  BUSINESS LITIGATION DEPARTMENT LEAD- ERSHIP. STANDING: TARA REESE DUGINSKE, VALERIE HERRING, BRITT GILBERTSON. SEATED: ELIZABETH BRAMA, JAY ASMUS. NOT PICTURED: MIKE LAFEBER  COMMERCIAL DEPART- MENT LEADERSHIP. STANDING: MIKE GORDON, ALISON MID- DEN, JUSTIN WEINBERG. SEATED: BRETT ANDERSON, DENNIS KNOER. NOT PICTURED: PAT MASCIA  EXECUTIVE COMMIT- TEE. STANDING: JUSTIN WEINBERG, ELIZABETH BRAMA, ANN RAINHART, BRETT ANDERSON. SEATED: JASON ASMUS, STEVE RYAN
BRIGGS LEADERSHIP TEAMS


































































































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