Page 7 - Los Angeles Vol 5 No 3

Professional Profile
California Injury Doctors
The Medical-Legal Bridge
MINA KUPER AND DORA KESSLER
AALM: Tell us about the founding of California Injury Doctors.
Kuper: In 2011, my sister, Dora Kessler, and I set out to bridge the communication gap between a quali- ed doctor, the attorneys and the ac- cident victims. Our aim was to create a seamless experience for the patient, as well as the law rm and the medical providers. We understand that with the trauma people have gone through, they need a compassionate and pro- fessional approach to alleviate any ad- ditional stress and delays.
AALM: What rst drew you to this business?
Kuper: We saw the need to help at- torneys and their clients nd quali ed medical professionals specializing in all areas of injury and in convenient locations.
AALM: How would you describe the culture or the brand of the com- pany?
Kuper: Our most important attri- butes are relationship-building, cus- tomer service and patient care. But we also have a fun side! We o er many perks and enjoyable experiences for our attorneys and their sta s. ey will not only have satis ed clients;
they will also have a great time meet- ing other members. Also, they say nothing in life is free, but don’t be- lieve it! At California Injury Doctors there is no cost to attorneys. We are all about the relationships — and mak- ing them long and successful.
AALM: How has the company evolved since its founding?
Kuper: We have stayed true to our goals, but we have taken a very robust social media approach for general exposure. We have a unique blog for attorneys and doctors to be a source of information to the general public, and we have a dedicated YouTube channel.
AALM: How do you balance your time between aiding clients and run- ning a business?
Kuper: We have extraordinary help from our sta who have the same val- ues, business culture and dedication as we do.
AALM: What do you think are the most pressing concerns for lawyers when it comes to doctors?
Kuper: e ability to provide excel- lent reports and on a timely fashion. Making sure patients are receiving excellent care. And communication
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with the law rm and the doctor in regard to progress.
AALM: What changes do you see developing in the industry? How are you preparing your company to stay ahead of the curve?
Kuper: We are already. Making sure millennials get the experience they like and the good old-fashioned folks have our undivided attention.
AALM: What do you enjoy most about working with attorneys?
Kuper: eir unique personalities and their knowledge and dedication to their clients.
AALM: How is California Injury Doctors involved in the community?
Kuper: We are members of CAALA, and we attend many bar association events. We also host our own events, o ering a unique experience to our at- tendees.
AALM: Are there any changes com- ing in the future that you’re excited about?
Kuper: We will never tell! But we
have many surprises coming up!
CALIFORNIA INJURY DOCTORS
825 Wilshire Blvd.
Santa Monica, CA 90401
(800) 971-3627 [email protected]
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